What Terminal Is Lufthansa at Heathrow Airport (LHR)?
Lufthansa operates from Terminal 2 at London Heathrow Airport (LHR), also known as The Queen’s Terminal. Passengers travelling with Lufthansa should generally go to Terminal 2 for check-in, departures, and arrivals. However, terminal assignments can change, so travellers should confirm their flight details before leaving for the airport.
This guide covers the Lufthansa Heathrow terminal, check-in facilities, arrivals, departures, baggage services, connections, airport transport, and frequently asked questions. It is structured to answer the main search query directly and provide useful information for travellers.
Lufthansa Heathrow Terminal Information at a Glance
The following table provides essential information for passengers searching for the Lufthansa terminal at Heathrow Airport.
| Information | Details |
|---|---|
| Airline name | Lufthansa |
| Heathrow terminal | Terminal 2 (T2) |
| Terminal name | The Queen’s Terminal |
| Airport name | London Heathrow Airport |
| Airport code | LHR |
| Lufthansa IATA code | LH |
| Departure terminal | Terminal 2 |
| Arrival terminal | Terminal 2, normally |
| Check-in location | Lufthansa check-in area in Terminal 2; confirm the assigned desk on airport screens |
| Security screening | Terminal 2 security checkpoint |
| Baggage reclaim | Follow arrivals signs and check the flight’s assigned belt |
| Airline alliance | Star Alliance |
| Lufthansa official website | https://www.lufthansa.com/ |
| Heathrow official website | https://www.heathrow.com/ |
| Lufthansa Heathrow information | https://www.heathrow.com/airline-contact-info/lufthansa |
| Heathrow terminal guide | https://www.heathrow.com/content/heathrow/main/gb/en/at-the-airport/terminal-guides/terminal-2-guide.html |
Which Terminal Does Lufthansa Use at Heathrow for Departures?
Lufthansa flights departing from London Heathrow generally use Terminal 2. Passengers should enter the Terminal 2 departures area and check the airport’s flight information screens for their flight number, check-in desk and departure gate.
Which Terminal Does Lufthansa Use at Heathrow for Arrivals?
Lufthansa flights arriving at Heathrow normally use Terminal 2. After leaving the aircraft, passengers should follow airport signs to passport control, baggage reclaim and the arrivals hall, as applicable to their journey.
What to expect after landing
| Arrival stage | What passengers should do |
|---|---|
| Disembarkation | Follow signs from the aircraft into the terminal |
| Passport control | Proceed through the appropriate immigration channel |
| Baggage reclaim | Check the information screens for the assigned carousel |
| Customs | Follow the correct customs channel |
| Arrivals hall | Meet family, friends or a pre-booked driver |
| Connecting flight | Follow flight connections signs rather than exiting into arrivals |
Lufthansa Heathrow Terminal Contact Details
For flight-specific information, check Lufthansa’s official website or contact the airline using the information published in Heathrow’s directory.
| Contact category | Details |
|---|---|
| Airline | Lufthansa |
| Heathrow terminal | Terminal 2 |
| Reservations | 0333 006 7726 |
| Customer service | 0333 006 7726 |
| Special assistance | 0333 006 7726 |
| Lost property information listed by Heathrow | 0844 824 3115 |
| Lufthansa website | https://www.lufthansa.com/ |
| Heathrow Lufthansa directory | https://www.heathrow.com/airline-contact-info/lufthansa |