What Terminal Is Sun Country at ORD?
Sun Country Airlines operates from Terminal 5 at Chicago O’Hare International Airport, which uses the airport code ORD. Passengers flying with Sun Country should head to Terminal 5 for their airport journey and check the latest flight information before arriving. The terminal is used for both airline departures and arrivals, although individual flight arrangements can change.
Whether you are travelling from Chicago or picking up an arriving passenger, knowing the correct terminal can help you plan check-in, baggage collection, and airport transportation.
Sun Country Airlines at ORD: Terminal Details at a Glance
Chicago O’Hare has four passenger terminals, and each serves different airlines and flight operations. Sun Country is listed among the airlines operating from Terminal 5. Here are the key details to know before your trip.
| Airport Information | Details |
|---|---|
| Airline | Sun Country Airlines |
| Airport Name | Chicago O’Hare International Airport |
| Airport Code | ORD |
| Operating Terminal | Terminal 5 |
| Airline Code | SY |
| Departures | Terminal 5 |
| Arrivals | Terminal 5; confirm your flight information |
| Main Gate Area | Concourse M |
| Airport Location | Chicago, Illinois, USA |
Before You Fly: Sun Country Check-In and Departure Guide
For departing passengers, Terminal 5 is the main place to begin the airport process. Once you arrive, look for the Sun Country check-in information on the airport displays. Complete your check-in and baggage procedures before heading through security.
| Travel Step | What Passengers Should Do |
|---|---|
| Airport Arrival | Go to Terminal 5 |
| Check-In | Follow the airline counter information displayed at the terminal |
| Baggage Drop | Use the designated baggage counter, if required |
| Security | Follow signs to the assigned screening checkpoint |
| Boarding | Check your boarding pass for the departure gate |
| Flight Updates | Monitor airport screens and airline notifications |
Departure reminder: Do not assume that your gate will remain the same throughout the day. Check the boarding pass and airport monitors for the latest gate assignment before proceeding to the boarding area.
Landing at O’Hare: Sun Country Arrivals and Baggage Collection
Passengers arriving on Sun Country should check their flight status before travelling to the airport. After landing, follow the airport signs for baggage claim and ground transportation. If you are meeting someone, confirm the arrival details before choosing a pickup location.
| Arrival Requirement | Helpful Information |
|---|---|
| Arrival Terminal | Terminal 5 |
| Baggage Collection | Follow signs to the assigned carousel |
| Passenger Pickup | Use the designated airport pickup area |
| Flight Delays | Check the latest arrival status |
| Connecting Flights | Follow airport signs and verify your next terminal |
| Airport Assistance | Contact airport staff for directions |
Keep in mind that international arrival procedures can involve additional immigration and customs steps. Follow the instructions provided by airport officials and check your flight’s specific arrival information.
Exploring Terminal 5: Facilities and Passenger Convenience
Terminal 5 offers services and facilities that help passengers manage their time at O’Hare. Travellers can use airport signage to locate dining areas, shops, restrooms, passenger assistance, and transportation connections.
| Airport Facility | Passenger Use |
|---|---|
| Dining Options | Find meals, snacks, and refreshments |
| Retail Stores | Browse shops before departure |
| Restrooms | Available throughout the terminal |
| Information Services | Ask for directions and airport assistance |
| Ground Transportation | Follow signs for taxis, rideshares, and other transport |
| Airport Transit System | Connect to other airport terminals and facilities |
If you need to travel between terminals, check the airport’s current transportation instructions and allow enough time for the transfer, particularly when connecting to another flight.
Important Sun Country and O’Hare Airport Resources
Use official resources to review your reservation, confirm flight updates, and check airport information. These links are useful when departure gates, arrival details, or travel arrangements change.
| Resource | Official Website |
|---|---|
| Sun Country Airlines | https://www.suncountry.com/ |
| Sun Country Manage Trips | https://www.suncountry.com/manage-trips |
| Chicago O’Hare Airport | https://www.flychicago.com/ohare/ |
| O’Hare Terminal Map | https://www.flychicago.com/ohare/ServicesAmenities/services/Pages/terminalmaps.aspx |
Make Your ORD Airport Journey Easier
Terminal 5 is the listed terminal for Sun Country Airlines at Chicago O’Hare International Airport. Passengers should use their booking details and airport displays to confirm the correct check-in counter, departure gate, and arrival arrangements.
For a smoother journey, review your flight status before leaving, keep your travel documents accessible, and allow enough time for baggage handling and security. If you are collecting an arriving passenger, check the latest arrival information before heading to the airport.