What Terminal Is Swiss Airlines at ORD?

Swiss International Air Lines, commonly known as SWISS, operates from Terminal 5 at Chicago O’Hare International Airport, which uses the airport code ORD. Passengers travelling with SWISS should head to Terminal 5 for check-in, baggage drop, and international flight departures. The airline’s flights use Concourse M, where passengers can find their assigned boarding gates.

Terminal information is particularly useful when planning an international journey between Chicago and Zurich. Whether you are departing from ORD or meeting someone arriving from Switzerland, checking your flight details ahead of time can help you avoid confusion.

SWISS at Chicago O’Hare: Terminal, Gates and Airport Details

O’Hare International Airport has several passenger terminals serving domestic and international airlines. SWISS uses Terminal 5 for its international operations. The terminal’s Concourse M provides access to international departure gates and passenger facilities.

Airport Information	Details
Airline	Swiss International Air Lines
Airport Name	Chicago O’Hare International Airport
Airport Code	ORD
Operating Terminal	Terminal 5
Departure Concourse	Concourse M
Departures	Terminal 5
Arrivals	Terminal 5
Airline Code	LX
Main International Route	Chicago to Zurich
Airport Location	Chicago, Illinois, USA

Your Pre-Flight Route: SWISS Check-In and Departure Arrangements

Passengers departing from Chicago should go directly to Terminal 5 and check the airport information screens for the SWISS check-in counters. After completing check-in and baggage drop, proceed through security and follow the signs towards Concourse M.

The exact boarding gate can vary depending on airport operations, so passengers should check their boarding pass and the departure monitors before entering the boarding area.

Departure Stage	Passenger Instructions
Terminal Arrival	Go to Terminal 5
Check-In	Locate the SWISS counters on airport screens
Baggage Drop	Follow the airline’s baggage instructions
Security Screening	Complete the required security procedures
Departure Concourse	Follow signs for Concourse M
Boarding Gate	Confirm your assigned gate
Flight Updates	Monitor SWISS notifications and airport displays

Departure tip: Keep your passport, boarding pass, and other required travel documents accessible. Allow sufficient time for check-in, baggage handling, and security screening before your international flight.

Arriving on SWISS at ORD: Immigration and Baggage Guidance

Passengers arriving on SWISS international flights at O’Hare should follow the signs for international arrivals in Terminal 5. Travellers entering the United States must complete immigration and customs procedures before leaving the airport’s international arrivals area.

If you are meeting an arriving passenger, check the flight’s landing status before travelling to O’Hare. This helps you coordinate pickup around the actual arrival time.

Arrival Service	What Passengers Should Know
Arrival Terminal	Terminal 5
Immigration	Follow signs for U.S. passport control
Baggage Claim	Check airport displays for the assigned carousel
Customs	Complete the required customs procedures
Passenger Pickup	Follow signs for the Terminal 5 pickup area
Flight Delays	Check updated arrival information
Connecting Flights	Follow signs for onward connections

Passengers connecting to domestic flights should allow extra time for immigration, baggage collection, customs, and any required baggage recheck.

Terminal 5 Amenities for Swiss International Air Lines Passengers

Terminal 5 offers several facilities for international passengers, including dining options, retail stores, airline lounges, and passenger services. Travellers flying with SWISS can also find eligible lounge options inside the terminal before departure.

Airport Facility	Location or Passenger Benefit
Wingtips Lounge	Near Gate M19; access subject to eligibility
Restaurants and Cafés	Food and refreshments throughout the terminal
Duty-Free Shopping	Retail options for international travellers
Passenger Information	Assistance with airport directions
Restrooms	Facilities throughout the terminal
Wi-Fi	Internet access while waiting
Baggage Services	Assistance for baggage-related enquiries

The airport lists SWISS among the airlines whose eligible passengers may use the Wingtips Lounge near Gate M19. Access depends on the lounge’s entry requirements and applicable airline or membership benefits.

Transportation Between O’Hare Terminals and Chicago

Passengers arriving at or departing from Terminal 5 can use O’Hare’s Airport Transit System, commonly called the ATS, to connect with other terminals and airport facilities. The airport also provides road access, taxis, rideshares, and public transportation.

Transport Option	Passenger Information
Airport Transit System	Connects the passenger terminals and airport facilities
CTA Blue Line	Rail connection between O’Hare and central Chicago
Taxi	Available at designated airport stands
Rideshare	Follow signs to the assigned pickup location
Rental Cars	Use airport transportation connections to rental facilities
Private Vehicle	Follow signs for Terminal 5 parking and drop-off

Allow additional time when transferring between terminals or arranging ground transportation, particularly during busy travel periods.

Official SWISS and Chicago O’Hare Airport Resources

Use these official websites to manage your reservation, review flight status, and check airport information before travelling.

Resource	Official Website
SWISS Official Website	https://www.swiss.com/
SWISS Flight Status	https://www.swiss.com/us/en/fly/flight-information/arrival-departure
Chicago O’Hare Airport	https://www.flychicago.com/ohare/
O’Hare Airport Maps	https://www.flychicago.com/ohare/ServicesAmenities/services/Pages/terminalmaps.aspx
O’Hare Airport Lounges	https://www.flychicago.com/ohare/ServicesAmenities/services/Pages/lounges.aspx

Plan Your SWISS Flight Through Chicago O’Hare

Swiss International Air Lines operates from Terminal 5 at Chicago O’Hare International Airport, with flights using Concourse M. Passengers departing from ORD should verify their check-in counter and boarding gate before proceeding through security.

For arrivals, follow the international passenger signs for immigration, baggage claim, and customs. Checking your flight status before leaving home and arranging transportation in advance can make your journey through O’Hare more convenient.

Frequently Asked Questions