What Terminal Is Etihad at ORD?
Etihad Airways operates from Terminal 5 at Chicago O’Hare International Airport, with the airport code ORD. Terminal 5 is O’Hare’s primary international terminal and handles flights operated by several international airlines. Passengers travelling with Etihad Airways should use Terminal 5 for their airport procedures, including check-in, baggage drop-off, security, and boarding.
Whether you are departing for Abu Dhabi or meeting someone arriving from an international flight, knowing the correct terminal can make your airport visit easier. Check your booking and the latest airport flight information before leaving for ORD because counter and gate assignments can change.
Etihad Airways at ORD: Terminal Location and Airport Information
Chicago O’Hare has four passenger terminals: Terminals 1, 2, 3, and 5. Etihad Airways is listed at Terminal 5, which includes the international departure and arrival facilities. The terminal also provides access to restaurants, shops, passenger services, and airport transportation connections.
| Airport Information | Details |
|---|---|
| Airline | Etihad Airways |
| Airport Name | Chicago O’Hare International Airport |
| Airport Code | ORD |
| Operating Terminal | Terminal 5 |
| ORD Departures | Terminal 5 |
| ORD Arrivals | Terminal 5 |
| Check-In Location | Terminal 5 departure area |
| Airline Code | EY |
| Main Route | Chicago to Abu Dhabi |
| Airport Location | Chicago, Illinois, USA |
Important: Terminal 5 is the listed terminal for Etihad Airways at ORD. Always confirm your specific flight’s check-in counter and boarding gate through your booking or the airport information screens.
Etihad Airways Departures at ORD: Check-In, Baggage, and Boarding
Passengers departing with Etihad Airways should go to Terminal 5 and locate the airline’s designated check-in counters. Online check-in may be available through the airline’s website or mobile app. If you are travelling with checked luggage, follow the instructions for baggage drop-off and confirm the applicable deadline.
After completing check-in, proceed through security and check the airport monitors for your boarding gate. International flights require additional attention to travel documents, so keep your passport and any required entry documents accessible.
| Departure Service | Passenger Guidance |
|---|---|
| Online Check-In | Use the Etihad Airways website or mobile app |
| Airport Check-In | Visit the designated counter in Terminal 5 |
| Baggage Drop-Off | Follow the airline’s baggage instructions |
| Security Screening | Complete screening before entering the departure area |
| Boarding Gate | Check airport displays for your assigned gate |
| Travel Documents | Carry your passport and required visas |
| Flight Updates | Monitor airline notifications and airport screens |
Allow enough time for check-in, baggage handling, security screening, and boarding. Review your ticket for the recommended airport arrival time and any flight-specific requirements.
Etihad Airways Arrivals at ORD: Immigration and Baggage Collection
Etihad Airways international arrivals at Chicago O’Hare are handled through Terminal 5. Passengers arriving from Abu Dhabi should follow signs for U.S. Customs and Border Protection, complete the required immigration procedures, and proceed to baggage claim.
If you are meeting an arriving passenger, check the live arrival information before travelling to the airport. International processing may take additional time, so coordinate your pickup after the passenger has cleared immigration and collected their luggage.
| Arrival Service | What Passengers Should Know |
|---|---|
| Etihad Airways Arrivals | Terminal 5 |
| Immigration | Follow signs for U.S. passport control |
| Baggage Claim | Check airport monitors for the assigned carousel |
| Customs | Complete the required customs procedures |
| Passenger Pickup | Follow signs to the designated Terminal 5 pickup area |
| Delayed Baggage | Contact Etihad Airways baggage support |
Terminal 5 Facilities and Connections for Etihad Airways Passengers
Terminal 5 offers facilities to help international travellers prepare for their flights and manage their time at the airport. Passengers can find dining options, retail stores, lounges, restrooms, and airport assistance services. If you are connecting to another flight from a different terminal, use the Airport Transit System and follow the signs for your next departure area.
| Airport Facility | Passenger Information |
|---|---|
| Restaurants and Cafés | Find meals, snacks, and refreshments |
| Shopping Areas | Explore retail stores and travel essentials |
| Airport Lounges | Check eligibility and access conditions |
| Airport Transit System | Connect to other passenger terminals |
| Accessibility Assistance | Request support through the airline or airport |
| Ground Transportation | Follow signs for taxis, rideshares, buses, and rental cars |
Passengers with connecting flights should check their onward boarding pass and allow enough time for terminal transfers and any additional security procedures.
Official Etihad Airways and Chicago O’Hare Airport Resources
Use these official resources to review your reservation, check flight status, understand baggage requirements, and confirm airport information before travelling.
| Resource | Direct URL |
|---|---|
| Etihad Airways Official Website | https://www.etihad.com/ |
| Etihad Airways Manage Booking | https://www.etihad.com/en/manage |
| Etihad Airways Flight Status | https://www.etihad.com/en/manage/flight-status |
| Chicago O’Hare Airport Official Website | https://www.flychicago.com/ohare/ |
| O’Hare Airport Terminal Information | https://www.flychicago.com/ohare/myflight/Pages/terminalmaps.aspx |
| O’Hare Airport Airline Directory | https://www.flychicago.com/ohare/myflight/Pages/airlines.aspx |
Get Ready for Your Etihad Airways Flight Through O’Hare
Etihad Airways operates from Terminal 5 at Chicago O’Hare International Airport ORD. Passengers departing from Chicago should visit the Terminal 5 check-in area, complete baggage drop-off if needed, and verify their boarding gate before proceeding to security and the departure area. Arriving passengers should follow the international arrival signs for immigration, baggage claim, and customs.
Before leaving for the airport, confirm your flight status, review your travel documents, and check the latest terminal information. A little preparation can help make your Etihad Airways journey through O’Hare more comfortable and organized.
Frequently Asked Questions
Etihad Airways operates from Terminal 5 at Chicago O’Hare International Airport. This terminal handles its international flight operations.
Etihad Airways departures use Terminal 5. Passengers should complete check-in and baggage drop-off before proceeding through security to their assigned boarding gate.
Etihad Airways international arrivals are handled at Terminal 5. Passengers should follow signs for immigration, baggage claim, and customs after landing.