What Terminal Is Air Canada at Heathrow Airport (LHR)?
If you are flying with Air Canada from London Heathrow Airport (LHR), knowing your terminal before leaving for the airport can make your journey easier. Whether you are departing for Toronto, Vancouver, Montreal, or another destination in Canada, checking your terminal in advance helps you plan check-in, security, baggage drop, and connections.
This guide covers Air Canada’s terminal at Heathrow, arrival information, check-in guidance, airport facilities, and frequently asked questions in a clear, traveler-friendly format.
London Heathrow Airport
Terminal 2
Confirmed terminal
Air Canada’s main terminal for arrivals and departures.
Airport code: LHR · London, United Kingdom
Air Canada confirms that its Heathrow check-in and baggage drop-off facilities are in Zone A, with departure gates in Terminal 2A or 2B.
Air Canada Heathrow terminal information at a glance
| Travel detail | Information |
|---|---|
| Airline | Air Canada |
| Airport | London Heathrow Airport |
| Airport code | LHR |
| Main terminal | Terminal 2 (The Queen’s Terminal) |
| Check-in area | Zone A |
| Baggage drop-off | Terminal 2, Zone A |
| Departure gates | Terminal 2A or Terminal 2B |
| Arrivals | Terminal 2A or Terminal 2B |
| Airline code | AC |
| Official airline website | https://www.aircanada.com/ |
| Official Heathrow website | https://www.heathrow.com/ |
| Terminal information | https://www.aircanada.com/content/aircanada/ca/en/aco/home/fly/at-the-airport/airport-information/london-heathrow.html |
Where to check in for Air Canada at Heathrow
If your flight is departing from Heathrow, head to Terminal 2 and look for the Zone A check-in area. Air Canada uses shared check-in facilities with several other airlines, so follow the airport’s screens and signs rather than looking only for a dedicated Air Canada counter.
Here is the usual departure process:
- Find Zone A: Check the LHR airport departure screens for your flight number and check-in status.
- Check in and tag your bags: Use the available self-service kiosks to print your boarding pass and baggage tags if required.
- Drop off your luggage: Follow the signs to an available baggage-drop desk in Zone A.
- Pass through security: Complete security screening and proceed into the departure area.
- Check your departure gate: Confirm whether your flight leaves from Terminal 2A or 2B, then follow the signs to the gate.
Allow plenty of time for a long-haul international flight. Air Canada and Heathrow recommend checking the specific flight information and arrival guidance before traveling, as check-in arrangements and gate assignments can vary.
Does Air Canada use Terminal 2A or 2B at Heathrow?
Air Canada uses both areas within Terminal 2. The distinction matters because the check-in area and departure gate may not be in the same part of the terminal.
| Terminal area | What passengers should know |
|---|---|
| Terminal 2A | Check-in, security, baggage claim and some departure gates |
| Terminal 2B | Most international departure gates, including gates used by Air Canada flights |
| Zone A | Air Canada check-in and baggage drop-off |
| Arrivals hall | Follow the Arrivals signs after landing and proceed through UK border control |
These areas are connected as part of Terminal 2, but you should follow the signs and allow enough walking time to reach your assigned gate.
Air Canada arrivals at Heathrow Airport
Passengers arriving on Air Canada at London Heathrow generally use Terminal 2. After leaving the aircraft, follow the airport’s Arrivals signs to UK Border Control and then baggage reclaim.
| Arrival step | What to do |
|---|---|
| Leaving the aircraft | Follow signs for Arrivals |
| Immigration | Proceed through UK Border Control |
| Checked baggage | Check airport screens for your assigned baggage belt |
| Customs | Follow the signs for the appropriate customs channel |
| Meeting family or friends | Head to the public arrivals hall |
| Connecting flight | Follow the purple Flight Connections signs |
Air Canada advises that arrivals can use gates in Terminal 2A and Terminal 2B, and baggage is collected in the Terminal 2 arrivals area.
Air Canada lounge at Heathrow Terminal 2
Eligible Air Canada passengers may be able to use the Air Canada Maple Leaf Lounge before departure. The lounge offers a place to relax, enjoy refreshments, or prepare for a long-haul flight.
- Location: Terminal 2, departure area; the lounge is associated with the B-gate area.
- Facilities: Dining, refreshments, seating and work or relaxation spaces.
- Access: Depends on your ticket, Aeroplan status, eligible lounge membership and applicable access rules.
Check the official Air Canada Heathrow guide for current lounge details and eligibility.
Air Canada Heathrow contact details
| Contact information | Details |
|---|---|
| Airline | Air Canada |
| Heathrow terminal | Terminal 2 |
| Reservations | +44 (0)808 812 6310 |
| Customer service | +44 (0)808 812 6310 |
| Special assistance | +44 (0)808 812 6310 |
| Airline website | https://www.aircanada.com/ |
| Heathrow airline information | https://www.heathrow.com/airline-contact-info/air-canada |
| Flight status | https://www.heathrow.com/ |
Frequently asked questions
1. What terminal is Air Canada at Heathrow Airport?
Air Canada operates from Terminal 2 at London Heathrow Airport (LHR). Its check-in and baggage drop-off facilities are in Zone A, and departure gates may be in Terminal 2A or Terminal 2B.
2. Is Air Canada at Terminal 2 or Terminal 3 at Heathrow?
Air Canada’s regular Heathrow operations use Terminal 2, not Terminal 3. However, if your ticket is for a codeshare flight operated by another airline, check the operating carrier and your specific flight details before traveling.
3. Which check-in zone does Air Canada use at Heathrow?
Air Canada uses Zone A in Terminal 2 for check-in and baggage drop-off. Follow the departure screens for your flight’s current instructions.
4. Where do Air Canada flights arrive at Heathrow?
Air Canada flights generally arrive at Terminal 2, using areas T2A and T2B. Confirm your particular flight on Heathrow’s arrivals board.
5. How early should I arrive at Heathrow for an Air Canada flight?
For a long-haul international flight, plan to arrive around three hours before departure unless your airline gives different instructions. Check your ticket and flight status for the applicable check-in deadline.
6. Does Air Canada have a lounge at Heathrow?
Yes. Air Canada has a Maple Leaf Lounge at Terminal 2. Entry is subject to the airline’s current eligibility and access requirements.
7. How can I confirm my Air Canada terminal before leaving home?
Check the Heathrow flight and terminal information or Air Canada’s official website. Search using your flight number and travel date to confirm the terminal, check-in zone and departure gate.
8. Can an Air Canada codeshare flight use a different terminal?
Yes, a flight sold under an Air Canada flight number may be operated by a partner airline. The operating carrier’s airport arrangements may differ, so confirm the details printed on your itinerary and the latest airport flight information.