What Terminal Is Air Canada in Denver International Airport (DEN)?

October 21, 2026
Denver International Airport (DIA/DEN)

Air Canada operates from the Jeppesen Terminal, West Side, at Denver International Airport (DEN) in Denver, Colorado. Passengers can find Air Canada ticketing and check-in facilities on Level 5, in the center of the terminal, and its flights generally use Concourse A for boarding. Always check your boarding pass and the airport’s flight information displays for your assigned gate, as operating details can change.

This guide covers Air Canada’s terminal at Denver Airport, check-in location, departure gates, baggage claim, contact information, and connecting-flight directions.

Air Canada Denver Airport Terminal Information

InformationDetails
AirlineAir Canada
AirportDenver International Airport
Airport codeDEN
Airport locationDenver, Colorado, USA
Main terminalJeppesen Terminal
Check-in terminal sideWest Side
Check-in locationLevel 5, Center
Departure concourseConcourse A (confirm your boarding pass)
Baggage claimWest Side; confirm flight-specific carousel
Air Canada customer service+1 800-247-2262
Official websitehttps://www.aircanada.com
Official Denver Airport websitehttps://www.flydenver.com
Airport terminal and airline informationhttps://www.flydenver.com/airlines/

Where Is the Air Canada Check-In Counter at Denver Airport?

Air Canada check-in counters are located on Level 5, Center, on the West Side of Jeppesen Terminal at Denver International Airport. Follow the airport signs for airline ticketing and check-in when you arrive.

Passengers should follow these steps before departure:

  1. Enter Jeppesen Terminal and follow signs for the West Side.
  2. Go to Level 5, Center, to locate Air Canada check-in.
  3. Present your passport, travel documents, and booking details if required.
  4. Complete check-in and drop off checked baggage.
  5. Proceed to the appropriate security checkpoint on Level 6.
  6. Follow signs to Concourse A, using the pedestrian bridge or airport train as appropriate.

Denver Airport is large, so allow enough time to complete check-in, security screening, and travel to your departure gate.

Which Concourse Does Air Canada Use at DEN?

Air Canada flights at Denver International Airport generally depart from Concourse A. The airport has one main terminal, Jeppesen Terminal, connected to three passenger concourses: A, B, and C.

Airport areaPurpose
Jeppesen Terminal, West SideAir Canada check-in and ticketing
Level 5, CenterAirline counters and baggage services
Level 6Security screening and access toward the gates
Concourse AAir Canada departure gates are generally located here
Concourse BPrimarily associated with United Airlines operations
Concourse CUsed by various other airlines

Concourse assignments and individual gate numbers may change. Check your flight details on the day of departure rather than relying on a previously published gate number.

Air Canada Arrivals and Baggage Claim at Denver Airport

Passengers arriving on Air Canada flights should follow the airport signs for baggage claim after leaving the aircraft. Denver International Airport lists Air Canada baggage claim on the West Side of the terminal.

For international arrivals, additional immigration and customs procedures may apply. Denver Airport directs international passengers arriving at the A Gates to the appropriate U.S. Customs and Border Protection facilities.

If your checked baggage is missing, delayed, or damaged, contact Air Canada baggage services and retain your baggage claim tag and boarding pass. For the most accurate carousel information, consult the airport monitors or your flight’s arrival information.

Air Canada Denver Airport Contact Information

Contact detailInformation
Air Canada reservations and customer service+1 800-247-2262
Denver International Airporthttps://www.flydenver.com
Air Canada official websitehttps://www.aircanada.com
Flight statusCheck the Air Canada website or mobile app
Check-in and baggage assistanceContact Air Canada or visit its airport counter
Airport directions and mapshttps://www.flydenver.com

Contact numbers and service availability can vary by department. Use Air Canada’s official website to find the appropriate contact for reservations, flight changes, refunds, or baggage issues.

Frequently Asked Questions

1. What terminal is Air Canada at Denver International Airport?

Air Canada operates from Jeppesen Terminal at Denver International Airport (DEN), using the West Side for check-in. Its flights generally depart from Concourse A.

2. Is Air Canada at the East or West Terminal at DEN?

Air Canada check-in is on the West Side of Jeppesen Terminal. Look for the airline’s counter location on Level 5, Center.

3. What concourse is Air Canada at Denver Airport?

Air Canada generally uses Concourse A. Your specific departure gate may vary, so verify the gate on your boarding pass or airport departure screens.

4. What level is Air Canada check-in at Denver Airport?

Air Canada is listed at Level 5, Center, in Jeppesen Terminal. Follow the West Side signs to locate its check-in counters.

5. How early should I arrive for an Air Canada flight at DEN?

For international departures, Denver International Airport recommends arriving approximately three hours before departure. Allow sufficient time for check-in, baggage drop, security screening, and reaching your gate. Check Air Canada’s instructions for your specific itinerary.

6. Does Air Canada have a separate international terminal at Denver Airport?

No. Denver International Airport uses one main terminal, Jeppesen Terminal, for domestic and international travel. International passengers use the relevant gates and customs facilities according to their flight.

7. What is the Air Canada phone number for Denver Airport?

The airport’s airline directory lists Air Canada’s customer service number as +1 800-247-2262. For flight-specific assistance, you can also consult Air Canada’s official website.

8. Where do I collect baggage after an Air Canada flight at DEN?

Air Canada’s baggage claim is listed on the West Side of the terminal. Check the arrival monitors for your assigned carousel, as the exact location can vary.

9. How do I get from the main terminal to Concourse A?

After completing security screening, follow the signs to Concourse A. You can access the A Gates by the pedestrian bridge or the airport’s automated train system.

10. Can the Air Canada gate at Denver Airport change?

Yes. Gate assignments can change because of operational requirements. Always check airport departure screens and your airline’s flight status information before proceeding to the gate.

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